Privacy Policy

At Shoe Goo, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our professional shoe repair adhesive site. By using this site, you consent to the practices described in this policy.

What Information Shoe Goo Collects When You Visit Our Site

Shoe Goo collects information in the following ways:

Information you provide directly: When you submit a contact form or subscribe to Shoe Goo communications, we collect your name and email address.

Information collected automatically: When you browse our shoe repair adhesive site, we automatically collect technical information including your device type, browser, operating system, IP address, approximate location, pages visited, time spent on site, and referral source. This information is collected through cookies and analytics tools.

Information from third parties: Shoe Goo receives affiliate tracking data from Amazon Associates to attribute qualifying purchases. We also receive aggregated analytics data from Google Analytics.

How Shoe Goo Uses Your Information

Shoe Goo uses the information we collect to:

• Operate and improve our professional shoe repair adhesive site
• Respond to your inquiries and provide customer support
• Send communications you’ve opted into regarding Shoe Goo products and updates
• Analyze site traffic, user behavior, and product interest patterns
• Comply with legal obligations and protect our rights
• Maintain security and prevent fraud
• Track affiliate referrals through the Amazon Associates Program

Shoe Goo’s Use of Cookies and Tracking Technologies

Shoe Goo uses the following types of cookies and tracking technologies on our shoe adhesive site:

Essential cookies: Required for basic site functionality, including page navigation and access to secure areas.

Analytics cookies: Google Analytics tracks how visitors use our site, including pages visited, session duration, and traffic sources. Data collected is aggregated and anonymized.

Advertising cookies: Amazon Associates uses cookies to attribute qualifying purchases of Shoe Goo products to our affiliate links.

You can manage cookies through your browser settings. Note that disabling cookies may affect site functionality and your experience on the Shoe Goo site.

How Shoe Goo Shares Information About Your Visit

Shoe Goo may share your information with:

• Service providers: Third-party companies that help us operate our site, including hosting providers and analytics services
• Amazon.com: As part of the Amazon Associates Program, we share referral information when you click through to purchase Shoe Goo products
• Law enforcement or government authorities: When required by law, legal process, or to protect our rights
• Business acquirers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party

Shoe Goo does not sell your personal information to third parties.

How Shoe Goo Protects Your Data

Shoe Goo implements reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include SSL encryption for data transmission, secure server infrastructure, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While Shoe Goo strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights When Shopping for Shoe Goo Products

Rights for all users:

• Access the personal information Shoe Goo holds about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications from Shoe Goo
• Request restriction of processing

GDPR Rights (EU/EEA residents):

• Right to access, rectification, and erasure of your data
• Right to restrict processing and data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your local supervisory authority

CCPA/CPRA Rights (California residents):

• Know what personal information Shoe Goo collects and how it’s used
• Know whether personal information is sold or disclosed and to whom
• Opt out of the sale or sharing of personal information
• Request deletion of personal information
• Request correction of inaccurate information
• Limit use of sensitive personal information
• Non-discrimination for exercising your privacy rights

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA) residents:

You have rights to access, correction, deletion, data portability, and opt-out of targeted advertising, substantially similar to CCPA rights, subject to state-specific provisions.

How to exercise your rights: Submit a request by email to the address listed in the Contact section below, or use the contact form on the Shoe Goo site. We will respond within 30–45 days. We may need to verify your identity before processing certain requests.

Shoe Goo’s Commitment to Children’s Privacy

The Shoe Goo site is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided Shoe Goo with personal information, please contact us immediately and we will promptly delete it in compliance with the Children’s Online Privacy Protection Act (COPPA).

Third-Party Links on the Shoe Goo Site

The Shoe Goo site contains links to Amazon.com and other third-party websites. Shoe Goo is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit, including Amazon.com when purchasing Shoe Goo products.

International Data Transfers for Shoe Goo Users

Shoe Goo operates in the United States. If you access our shoe adhesive site from outside the United States, your information may be transferred to, stored, and processed in the US. Shoe Goo takes steps to ensure adequate protections are in place for such transfers, in compliance with applicable law.

How Long Shoe Goo Retains Your Data

Shoe Goo retains personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 12 months. Analytics data is governed by Google’s data retention policies.

Email Communications from Shoe Goo

If you subscribe to Shoe Goo communications, you will receive periodic emails about professional shoe repair adhesive products, application tips, and updates. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly at the address below.

Shoe Goo and Do Not Track Signals

Some browsers transmit “Do Not Track” signals. At this time, Shoe Goo does not respond to Do Not Track signals. We continue to collect information as described in this Privacy Policy.

Changes to Shoe Goo’s Privacy Policy

Shoe Goo may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the effective date of the latest revision at the top of this page. Material changes will be communicated with reasonable notice. Continued use of the Shoe Goo site after changes are posted constitutes your acceptance of the revised policy.

Contact Shoe Goo About Your Privacy

To exercise your privacy rights or ask questions about this policy, contact Shoe Goo at:

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about personal information Shoe Goo has shared with third parties for their direct marketing purposes. To make such a request, contact us at the address above.

Consent

By using the Shoe Goo site, you consent to the collection and use of your information as described in this Privacy Policy.